Gamecheck Browser Extension Terms of Use, Subscription Terms and Privacy Notice

1. Who we are

The Gamecheck service is operated by:

Gamecheck Limited

Company number: 124930

Registered office: Madison Building Midtown, Queensway, Gibraltar GX11 1AA

Registered in: Gibraltar

For privacy and data protection requests: compliance@gamecheck.com

For legal notices: legal@gamecheck.com

For Online Casino, supplier or result disputes: disputes@gamecheck.com

In these Terms, "Gamecheck", "we", "us" or "our" means Gamecheck Limited.

2. What the Gamecheck Browser Extension does

Gamecheck provides the Gamecheck Browser Extension, which allows users to submit information about an Online Casino game so that Gamecheck can help assess whether the game is Real, Fake, unable to be verified, outside Gamecheck's contracted supplier coverage, or requires further assessment.

Gamecheck's service is designed for users of Online Casinos. It is not designed for Online Casino operators, affiliates, suppliers, regulators, law firms or investigators unless Gamecheck separately agrees otherwise in writing.

Gamecheck works by collecting limited information from a game session that you choose to check: a screenshot of the Online Casino game frame and key technical information from the web page that helps confirm whether the game session is real. Before the screenshot leaves your device, the Gamecheck Browser Extension automatically hides your personal details in it. The screenshot is then processed by GamecheckAI, Gamecheck's own custom-built AI system. In limited cases, a trained member of the Gamecheck team may also look at it, without being told whose screenshot it is, as explained in section 33.

Gamecheck uses this information to identify the game and the relevant supplier, and to compare the key technical information against supplier whitelists or supplier-confirmed data. Where needed to confirm authenticity, Gamecheck may share limited technical information about the game with the relevant supplier. This never includes your screenshot or your personal information.

Gamecheck does not operate Online Casino games, provide gambling services, accept bets, process wagers, hold user funds, determine Online Casino licensing status, provide gambling advice, provide financial advice, provide legal advice or act as a regulator.

Gamecheck is an authenticity-checking and information service only.

3. Important limits of the service

Gamecheck status messages and reports are informational only.

Gamecheck does not guarantee that every submission will receive a final result. Whether a result can be returned may depend on:

1. whether the relevant supplier is contracted with Gamecheck;
2. whether the supplier has provided approved whitelist data;
3. whether the supplier responds to Gamecheck;
4. whether the supplier confirms, from the technical information shared with it, whether the game is real or fake;
5. whether the Online Casino allows the required key technical information to be collected;
6. whether the screenshot is genuine, clear and accurate;
7. whether the submitted information matches the game actually played; and
8. whether Gamecheck has enough technical information to perform the check.

Gamecheck does not make an independent legal finding of fraud, dishonesty, criminality, regulatory breach or wrongdoing by any Online Casino or supplier.

Gamecheck's conclusions are based on supplier responses, supplier whitelists, supplier-confirmed information, key technical information collected through the Gamecheck Browser Extension, analysis by GamecheckAI and the information available to Gamecheck at the time.

Where Gamecheck uses the status "Fake", this means Gamecheck has received clear supplier-confirmed information, or has used supplier-approved whitelist data, indicating that the game session is not genuine, is not authenticated, or does not correspond to the supplier's genuine authorised game environment.

Where Gamecheck uses the status "Real", this means the game appears to match supplier-confirmed information, supplier-approved whitelist data, or a supplier's response confirming that the game session is authentic.

4. Eligibility and age restriction

You must be at least 18 years old to use Gamecheck.

By creating an account, installing the Gamecheck Browser Extension or using the service, you confirm that:

1. you are at least 18 years old;
2. you are using Gamecheck for personal, lawful and non-commercial purposes;
3. you are legally permitted to access Online Casino games in your location;
4. your use of Gamecheck does not breach any law, regulation, court order, Online Casino rule or contractual obligation that applies to you;
5. all information you submit to Gamecheck is accurate, genuine and not misleading; and
6. you will not use Gamecheck to harass, threaten, defame, blackmail or unlawfully pressure any Online Casino, supplier or person.

Gamecheck may ask for your date of birth, but does not currently verify your age independently. You are responsible for ensuring that you are legally permitted to use the service.

5. Gibraltar gambling-law position

Gamecheck is not a gambling operator.

Gamecheck does not:

1. offer gambling;
2. accept, negotiate or facilitate bets;
3. operate Online Casino games;
4. act as a bookmaker;
5. hold user funds;
6. pay winnings;
7. provide Online Casino wallets;
8. provide gambling software to Online Casinos;
9. control game outcomes;
10. certify gambling compliance for regulatory purposes; or
11. act as a gambling regulator.

Gamecheck is a technical verification and information tool for users. If Gamecheck's business model, functionality or commercial relationships change in a way that brings Gamecheck within the scope of Gibraltar gambling licensing requirements, Gamecheck will review its regulatory position before offering that functionality.

The current Gibraltar gambling legislation includes the Gambling Act 2025. These Terms describe Gamecheck as a verification and information service, not a remote gambling operator.

6. Account registration

To use Gamecheck, you may be required to create an account.

During registration and account use, Gamecheck may collect:

1. username;
2. email address;
3. date of birth;
4. profile photo, if you add one;
5. preferred language;
6. IP address;
7. browser version;
8. time zone;
9. timestamps;
10. account session identifiers;
11. subscription status;
12. payment status;
13. account usage records; and
14. security and access logs.

If you choose to sign up or sign in with a Google, Apple or Meta account, where this option is available, that provider shares basic account information with Gamecheck, such as your email address, under its own privacy policy.

Gamecheck does not require your full name, phone number or device ID during standard registration.

You are responsible for keeping your login details secure. You must not share, sell, transfer, rent, resell or allow another person to use your Gamecheck account.

7. Device and session limits

Each Gamecheck account may be used on a maximum of two devices.

Each Gamecheck account may have a maximum of two simultaneous sessions.

Gamecheck may suspend or terminate an account where Gamecheck detects access patterns inconsistent with normal individual use, including repeated access from multiple devices in different countries, suspected account sharing, suspected resale, automation, bot usage or misuse of the Gamecheck Browser Extension.

8. Free trial

Gamecheck may offer a free trial allowing a user to carry out up to three checks before subscribing to a paid plan.

The free trial is subject to these Terms. Gamecheck may withdraw, limit or change the free trial at any time, including where Gamecheck suspects abuse, account duplication, automation, fraudulent screenshots or misleading submissions.

9. Paid subscriptions

Gamecheck may offer paid subscription access through Lite, Plus and Pro plans.

The subscription plan, included features, number of checks, billing period, taxes, renewal terms and available payment methods will be shown at checkout before the user purchases.

Where a subscription is described as recurring, it renews automatically unless cancelled before the renewal date.

Gamecheck may also offer annual subscriptions. Where stated at checkout, annual subscriptions may receive a 10% discount compared with monthly pricing or another discount shown at checkout.

10. Payment processing

Gamecheck may use third-party payment processors, payment gateways, card networks, crypto-payment providers, fraud-prevention providers and other payment solutions to process subscriptions, renewals, invoices, taxes, chargebacks and payment-related checks.

Available payment methods may vary depending on the user's location, currency, subscription plan, billing cycle, payment-solution availability and applicable law.

Gamecheck does not store full payment card details. Payment information may be collected, processed and retained by the relevant payment provider in accordance with its own legal, regulatory, tax, accounting, anti-money laundering, fraud-prevention and compliance obligations.

Gamecheck may retain limited payment records, including payment status, subscription status, transaction references, invoices, billing period, refund records, chargeback records and fraud-prevention indicators.

The available payment method will be shown at checkout. By completing payment, the user authorises Gamecheck and its payment providers to process the payment for the selected subscription or purchase.

Gamecheck may add, remove or change payment processors, payment methods or payment solutions from time to time, provided this remains subject to applicable law and appropriate security and data protection safeguards.

11. Refunds, cancellation and digital-service access

Users may cancel their subscription at any time through the admin section when logged in. Cancellation stops future renewal but does not automatically refund the current billing period.

Gamecheck provides digital services and digital content. Where required by law, Gamecheck may ask the user at checkout to confirm that they want access to begin immediately and that they understand any statutory cooling-off or cancellation right may be affected once the service starts.

Gamecheck does not usually provide refunds or partial refunds for unused subscription periods where the user has received access to the service and chooses to cancel before the end of the billing period.

Gamecheck does not usually provide refunds for unsuccessful checks, unresolved submissions, supplier delays, Online Casino blocking, "Unable to Verify" results, temporary service interruptions, scheduled maintenance, third-party outages, or checks that cannot be completed because the required information is unavailable.

If Gamecheck permanently discontinues the paid service before the end of a user's current paid subscription period, the user will receive a pro-rata refund for the unused portion of that subscription period, calculated from the date of discontinuation to the end of the billing period. This does not apply to temporary service interruptions, scheduled maintenance, emergency maintenance, supplier delays, Online Casino blocking, payment-provider outages, cloud-provider outages, browser-store issues or other temporary unavailability.

If Gamecheck makes a material change that removes core paid functionality from the user's subscription plan, Gamecheck may give affected users notice and the option to cancel. Where required by law, affected users may receive a pro-rata refund for the unused portion of the current paid subscription period.

If Gamecheck terminates or suspends an account because of fraud, account sharing, misuse, false screenshots, automated use, hacking, attempted system abuse, or a serious breach of these Terms, no refund will be provided except where mandatory law requires otherwise.

Any refund will normally be made to the original payment method, unless another method is required or agreed. Refund timing may depend on the relevant payment provider, bank, card network or payment method.

Nothing in these Terms limits any refund, cancellation, cooling-off or consumer rights that cannot lawfully be excluded under applicable law.

12. How a Gamecheck submission works

A Gamecheck submission normally requires the user to:

1. open the Online Casino game;
2. open the Gamecheck Browser Extension;
3. capture a screenshot of the game;
4. review the preview, in which personal details have already been hidden;
5. submit the screenshot and the key technical information to Gamecheck for analysis; and
6. receive a status message or further update where available.

Screenshots are user-initiated. A screenshot is captured only when you use the capture button in the Gamecheck Browser Extension.

You need a new screenshot for every new game, and a screenshot submitted for one game must not be reused for another game. If you check the same game again shortly afterwards, the Gamecheck Browser Extension may reuse your earlier check, in which case no new screenshot is sent.

13. Screenshot rules

The screenshot must clearly show the game title and the relevant game frame.

You are responsible for screenshot quality and accuracy.

Gamecheck may still attempt to process poor-quality screenshots, but poor-quality, incomplete, inaccurate, cropped, misleading or mismatched screenshots may prevent Gamecheck from verifying the game.

Gamecheck does not guarantee that it will request additional screenshots.

You must not submit:

1. altered screenshots;
2. AI-generated screenshots;
3. screenshots from an earlier or different Online Casino session;
4. screenshots captured after misleading or manipulating the game session;
5. screenshots designed to deceive Gamecheck, a supplier, an Online Casino or any third party; or
6. screenshots that you do not have permission to submit.

Fraudulent screenshots, repeated false screenshots, manipulated submissions or intentionally misleading submissions may result in immediate suspension or permanent account termination.

14. What the screenshot captures and how it is protected

The Gamecheck screenshot tool is designed to capture only the Online Casino game frame, not your entire screen, browser, desktop, other tabs, private messages, personal documents, financial information, chat windows or other unrelated content.

You may adjust and resize the capture area to fit the game window.

Before the screenshot leaves your device, the Gamecheck Browser Extension automatically blacks out personal and financial details it finds in the captured area, such as your username, email address, account balance, bet and win amounts, card numbers and account IDs. This is done by software on your own device, with no person involved. The black boxes are permanent, and if the automatic check cannot be completed, no screenshot is sent.

Before you submit the screenshot, you will see a preview of the protected screenshot so that you can see exactly what will be sent.

Your screenshot is processed by GamecheckAI. A trained member of the Gamecheck team may look at it only in the limited cases described in section 33. It is never shared with suppliers or Online Casinos.

If you believe a screenshot you have sent still shows personal information, you can ask us to delete it at any time by emailing compliance@gamecheck.com.

15. Key technical information from the web page

When you start a check, the Gamecheck Browser Extension takes key technical information from the web page of the game you have chosen to check. This information helps Gamecheck confirm whether the game session is real.

The Gamecheck Browser Extension does not monitor, record or analyse your network traffic. It only reads the information it needs from the game's web page, and only when you start a check. It stops once it has collected the information needed for that check, or if the check cannot be completed.

The key technical information may include:

1. the Online Casino website;
2. the selected game;
3. the supplier;
4. technical details from the game's web address that identify the game, such as a game ID;
5. the time of the check; and
6. verification or matching information used to assess whether the game is Real, Fake, unable to be verified, or requires further assessment.

The key technical information never includes your login details, session codes or anything else that could identify you. Gamecheck does not intentionally collect Online Casino account passwords, payment card details, bank details, bet amounts, win or loss amounts, personal messages, other browser tabs, unrelated browsing activity, Online Casino account balances or authentication credentials.

If you stop the check before the key technical information has been collected, Gamecheck may be unable to verify the game.

16. Why key technical information is required

Key technical information is required so that Gamecheck can identify the selected game, identify the relevant supplier and assess whether the game can be verified.

Without this information, Gamecheck may not be able to confirm whether the selected game is Real, Fake, unable to be verified, or requires further assessment.

Gamecheck uses this information only for verification, investigation, fraud prevention, dispute handling, service security and related recordkeeping. It is not used to identify your bet amount, winnings, losses, Online Casino balance, Online Casino password or unrelated browsing activity.

17. If an Online Casino blocks the Gamecheck Browser Extension

If an Online Casino prevents Gamecheck from collecting the information required to verify a game, Gamecheck may return the following result:

Unable to Verify This Game

This Online Casino has prevented us from collecting the information required to verify this game.

As a result, we are currently unable to confirm whether this game has been authenticated by the supplier.

You may wish to try another game or check back later.

Where Gamecheck returns this message, Gamecheck will be treated as having fulfilled its service obligation for that submission.

No refund is available for an "Unable to Verify" result, except where mandatory law requires otherwise.

18. Gamecheck result statuses

Gamecheck may return one or more of the following statuses.

19. Service expectations

Gamecheck will try to provide a result or status update within 72 hours of a valid submission where reasonably possible.

Some checks may be completed instantly or much sooner, but response times are not guaranteed. A check may take longer, remain under review, or remain unresolved where Gamecheck is waiting for supplier input, further technical review, internal assessment or corrected information, or where the required information cannot be verified.

Gamecheck may return any appropriate status, including Real, Fake, Further Assessment Needed, Unable to Verify, or Supplier Is Not Contracted With Gamecheck.

Gamecheck may be unable to complete a check where the submitted information is incomplete, incorrect, misleading, poor quality or mismatched, comes from the wrong game, the wrong supplier or a different Online Casino session, or where the Online Casino prevents Gamecheck from collecting the key technical information needed to perform the check.

Gamecheck does not guarantee that every submission will receive a final result. Some outcomes depend on third-party information, including supplier confirmation, supplier whitelist data, supplier availability, supplier response times, or the supplier's willingness or ability to verify the technical information shared with it.

Gamecheck does not identify or label a game as Fake unless it has received clear supplier-confirmed information or supplier-approved authentication data supporting that result.

Users do not have a formal appeal right. However, you may start a new check for the same game at any time by using the Gamecheck Browser Extension again.

Gamecheck may correct, update, change or withdraw a previous result where new information becomes available, where a supplier corrects its assessment, where Gamecheck identifies an error, or where further review shows that the original result should be changed.

Gamecheck is not responsible for supplier delay, supplier non-response, supplier error, supplier withdrawal, supplier correction, Online Casino blocking, technical restrictions, incorrect user submissions, or any inability to verify a game because required information is unavailable.

20. Public findings and publication discretion

Gamecheck may publish findings about Fake games where Gamecheck has supplier-confirmed information or supplier-approved data.

Gamecheck may decide not to publish certain findings, including where the relevant supplier is not contracted with Gamecheck, where the information is incomplete, where legal review is required, where publication may mislead users, or where publication may prejudice an ongoing investigation.

Gamecheck may state publicly that multiple suppliers have been assessed and that Fake games have been found, provided that such statements are based on supplier-confirmed information or supplier-approved data.

Gamecheck never publishes screenshots or any user's personal information.

21. Online Casino and supplier challenges

Online Casinos may challenge findings by contacting disputes@gamecheck.com.

Suppliers may request correction of a result by confirming in writing, including by email where appropriate, that their assessment was incorrect or that a correction is required.

Gamecheck may request evidence, supplier confirmation, technical records, domain information, key technical information or other supporting material before changing a result.

22. No legal or evidential reliance

Gamecheck reports, status messages and findings are informational only.

You must not rely on Gamecheck reports as legal advice, regulatory advice, expert evidence, litigation evidence, financial advice, gambling advice or proof of a legal claim.

Gamecheck does not guarantee that an Online Casino, regulator, court, supplier, payment provider, law enforcement agency or other third party will accept a Gamecheck report.

If you intend to take legal action, submit a complaint to a regulator or make a claim against an Online Casino, you should obtain independent legal advice and independent evidence.

23. No responsibility for Online Casino, supplier or third-party action

Gamecheck is not responsible for:

1. Online Casino decisions;
2. Online Casino account closures;
3. Online Casino refusal to pay winnings;
4. Online Casino bonus or account restrictions;
5. supplier responses;
6. supplier mistakes;
7. supplier delays;
8. supplier correction or withdrawal of information;
9. regulator decisions;
10. payment provider decisions;
11. gambling losses;
12. loss of winnings;
13. blocked Online Casino access;
14. the accuracy of information provided by an Online Casino; or
15. the accuracy of information provided by a supplier, except to the extent mandatory law states otherwise.

If a user loses money despite a game being reported Real, Gamecheck is not liable for that gambling loss.

24. Prohibited use

You must not:

1. use Gamecheck if you are under 18;
2. share your account;
3. sell, rent, transfer or resell your account;
4. use another person's account;
5. use automated tools, bots, scripts or scraping;
6. interfere with Gamecheck systems;
7. hack, attack, reverse engineer or damage Gamecheck systems;
8. damage Gamecheck's brand, reputation, service, security or infrastructure;
9. submit false, altered, synthetic or AI-generated screenshots;
10. submit screenshots from the wrong game or supplier;
11. attempt to manipulate a result;
12. use Gamecheck to harass, defame, threaten or pressure any Online Casino, supplier or person;
13. use Gamecheck reports misleadingly;
14. imply Gamecheck endorses you, your Online Casino, your website, your affiliate brand or your claim unless Gamecheck agrees in writing;
15. bypass device or session limits;
16. breach applicable browser-store or platform rules;
17. breach applicable gambling laws; or
18. use Gamecheck for unlawful purposes.

25. Suspension and termination

Gamecheck may suspend your account where GamecheckAI detects repeated invalid or false screenshots.

Gamecheck may also suspend your account where it detects account access from multiple devices located in different countries, activity inconsistent with normal individual use, suspected account sharing, suspected misuse of the Gamecheck Browser Extension or suspected fraud.

Gamecheck may permanently terminate your account if you try to hack Gamecheck systems, damage Gamecheck infrastructure, damage Gamecheck's brand or reputation, commit fraud, abuse the service, resell access, use automation, or seriously breach these Terms.

Gamecheck is not required to provide a warning before suspension or termination.

No refund is available where an account is suspended or terminated for breach of these Terms, except where mandatory law requires otherwise.

26. Service availability

Gamecheck does not guarantee uptime.

The service may be unavailable because of scheduled Gamecheck maintenance, browser, platform or extension-store issues, AWS outages, Cloudflare outages, internet outages, supplier outages, infrastructure provider outages, security incidents, emergency maintenance or other issues outside Gamecheck's control.

During these periods, some or all features of the Gamecheck Browser Extension may be temporarily unavailable until service is restored.

Where maintenance is planned, Gamecheck will try to provide notice. Emergency maintenance, third-party outages and security-related interruptions may occur without advance notice.

Gamecheck may delay investigations, temporarily suspend the service, restrict features, change service functionality or discontinue the service entirely.

If the service closes, active subscriptions will not be refunded except where mandatory law requires otherwise.

27. Gamecheck Browser Extension permissions

The Gamecheck Browser Extension needs permissions that allow it to capture the game screenshot and read key technical information from the game's web page when you start a check.

These permissions are necessary because Gamecheck needs the key technical information and the screenshot to identify the game and the supplier and to confirm whether the game is real.

To recognise Online Casino games, the Gamecheck Browser Extension runs on the pages you visit, but this happens on your device. Nothing about those pages is sent to Gamecheck unless you start a check. The Gamecheck Browser Extension does not read your network traffic, capture other browser tabs, collect private messages, collect Online Casino balances or collect financial data.

The Gamecheck Browser Extension communicates only with servers operated by or on behalf of Gamecheck, including domains operated by or on behalf of gamecheck.com.

On Mozilla Firefox, you are asked to agree to the types of data the Gamecheck Browser Extension collects when you install it.

28. Controller

Gamecheck Limited is the controller of personal data processed through the Gamecheck service.

Privacy contact: compliance@gamecheck.com

Gamecheck does not currently have a Data Protection Officer. Gamecheck will review whether a DPO must be appointed if its processing becomes large-scale, systematic or otherwise falls within Article 37 requirements.

Gamecheck does not currently have an EU GDPR representative. If Gamecheck is legally required to appoint one because of its offering of services to EU users or monitoring of EU user behaviour, Gamecheck will update this notice.

29. Personal data Gamecheck collects

Gamecheck may collect the following categories of personal data.

30. Purposes of processing

Gamecheck processes personal data for the following purposes:

1. creating and managing user accounts;
2. verifying user login and account security;
3. enforcing device and session limits;
4. providing free trial checks;
5. providing subscription access;
6. processing payments and invoices;
7. capturing user-initiated game screenshots and automatically hiding personal details in them;
8. collecting key technical information from the web page;
9. identifying suppliers;
10. matching key technical information against supplier whitelists;
11. authenticating game sessions;
12. sharing limited technical information about the game, which contains no personal information, with suppliers where needed to confirm authenticity;
13. returning Gamecheck result statuses and showing you your screenshot with your result;
14. conducting internal investigations into misuse of the service;
15. detecting fraudulent or invalid screenshots using GamecheckAI;
16. detecting account sharing or misuse;
17. responding to Online Casino or supplier disputes;
18. correcting or withdrawing results;
19. checking that results are accurate, including human review of screenshots in the limited cases described in section 33;
20. maintaining evidence files;
21. preventing abuse, hacking and fraud;
22. complying with legal, tax and accounting obligations;
23. sending service messages;
24. maintaining security and access logs;
25. analysing website and Gamecheck Browser Extension usage;
26. operating analytics and advertising tools on the gamecheck.com website, with your consent where required (these tools are never used in the Gamecheck Browser Extension);
27. improving service performance; and
28. protecting Gamecheck's legal rights.

31. Lawful bases

Gamecheck relies on the following lawful bases, depending on the processing activity.

The Gibraltar GDPR requires processing to have a lawful basis, including consent, contract, legal obligation or legitimate interests where applicable.

32. AI-assisted analysis and GamecheckAI

Gamecheck uses GamecheckAI, its own custom-built AI system, to analyse screenshots, identify games and suppliers, detect fraudulent or invalid screenshots and support its checks.

GamecheckAI only ever receives the copy of your screenshot in which personal details have already been hidden on your device by the Gamecheck Browser Extension. Section 33 explains when a member of the Gamecheck team may also look at a screenshot.

Gamecheck does not send screenshots to any outside AI provider, and does not use screenshots, key technical information or other user data to train general AI models.

33. Human review of screenshots

In limited cases, a trained member of the Gamecheck team may look at a screenshot. Gamecheck only does this to resolve a dispute or complaint about the result of a check, or to carry out quality checks on a sample of results so that it can confirm that GamecheckAI's results are accurate, correct any that are wrong and make GamecheckAI more accurate.

Before a reviewer sees a screenshot, Gamecheck's systems check it again automatically and black out any personal details that may have been missed on your device. The reviewer sees the screenshot together with the result of the check and technical information about the game, but is not shown your name, username, email address or any other account details. Reviewers are members of Gamecheck's own team, are trained in data protection and are bound by confidentiality.

Human review does not change who Gamecheck shares screenshots with or how long it keeps them. Screenshots are never shared with suppliers or Online Casinos, are never published, and are permanently deleted after six months.

Gamecheck only reviews screenshots sent on or after 7 October 2026. A screenshot sent before that date is never viewed by a person unless you ask Gamecheck to look at it, for example as part of a dispute you raise. Further limits apply on Google Chrome, as explained in the Gamecheck Browser Extension Privacy Notice.

34. Automated decision-making

Gamecheck uses GamecheckAI and automated matching against supplier whitelists and key technical information to determine game status.

Gamecheck does not intend its status messages to produce legal effects concerning users or similarly significant effects. Gamecheck status messages are informational only.

Where automated processing materially affects your account, such as fraud detection or suspension, you can ask for the decision to be reviewed by a member of the Gamecheck team by contacting compliance@gamecheck.com. The review uses your account records and the records of your checks. If a screenshot needs to be looked at, this is done separately by a reviewer who is not told whose it is, as described in section 33.

35. Sharing with suppliers

To confirm game authenticity, Gamecheck may share limited technical information about the game with the relevant supplier. This information is used solely for authenticity verification and does not include your personal information.

This anonymous technical information may include the Online Casino website, the game, the supplier and technical details that identify the game. It never includes your screenshot or anything that identifies you, such as your name, username, email address, IP address or account details.

Gamecheck never shares screenshots with suppliers, Online Casinos or anyone else.

Gamecheck does not publish screenshots or key technical information, and does not share them with marketing partners, investors or advertisers.

36. Who receives personal data

Gamecheck may share personal data with the following categories of recipients.

37. International transfers

Gamecheck's primary screenshot storage location is AWS Frankfurt, Eschborner Landstrasse 100, 60489 Frankfurt am Main, Germany.

Gamecheck intends to keep user data within Gibraltar, the UK and/or the EEA where possible.

Where personal data is transferred outside Gibraltar, the UK or the EEA, Gamecheck will use appropriate safeguards where required, such as standard contractual clauses, data processing agreements, transfer risk assessments, adequacy mechanisms or other lawful transfer mechanisms.

Gamecheck will not state publicly that data never leaves Gibraltar, the UK or the EEA unless that statement is technically and contractually accurate for every relevant service provider, including infrastructure, analytics, payment, support and security vendors.

38. Security

Gamecheck will implement appropriate technical and organisational measures designed to protect user data.

The Gibraltar GDPR requires security appropriate to risk, including, where appropriate, pseudonymisation and encryption, confidentiality, integrity, availability, resilience, restore capability and regular testing of security measures.

Gamecheck's security measures include or will include:

1. encryption of screenshots at rest;
2. encryption of screenshots in transit;
3. encryption of key technical information at rest;
4. encryption of key technical information in transit;
5. encryption of evidence files at rest;
6. TLS/HTTPS or equivalent secure transmission for personal data;
7. strict role-based access controls;
8. access logs;
9. periodic access review;
10. internal breach procedures;
11. regular penetration testing;
12. backup and restore procedures;
13. production access restrictions;
14. least-privilege access;
15. internal security policies;
16. audit trails for sensitive actions;
17. secure key management; and
18. regular testing and review of technical and organisational controls.

Gamecheck maintains ISO 27001 certification under Certificate Number IS 832990 for the information systems supporting the design, development, deployment and maintenance of the Gamecheck platform according to the statement of applicability V2.0.

No online service can guarantee absolute security.

39. Internal MFA

Gamecheck requires multi-factor authentication for internal access to systems that contain or provide access to:

1. screenshot storage;
2. key technical information;
3. evidence files;
4. account data;
5. subscription data;
6. investigation systems;
7. administrative systems;
8. production cloud infrastructure;
9. security logs;
10. GamecheckAI systems;
11. payment dashboards; and
12. supplier dispute records.

Gamecheck may suspend internal access where MFA is not enabled or where access controls are not satisfied.

40. Data Protection Impact Assessment

Gamecheck will maintain a Data Protection Impact Assessment covering the Gamecheck Browser Extension and related service.

The DPIA will assess:

1. screenshot capture;
2. automatic hiding of personal details on the user's device;
3. collection of key technical information;
4. sharing limited technical information with suppliers;
5. analysis by GamecheckAI;
6. human review of screenshots;
7. automated whitelist matching;
8. fraud detection;
9. account-sharing detection;
10. evidence retention;
11. international transfers;
12. security controls;
13. encryption;
14. MFA;
15. user rights;
16. data minimisation;
17. retention periods; and
18. risk to users.

The Gibraltar GDPR requires a DPIA where a type of processing, particularly using new technologies and taking into account the nature, scope, context and purposes of processing, is likely to result in a high risk to individuals. It also states what a DPIA must contain, including a description of processing, necessity and proportionality assessment, risk assessment and measures to address the risks.

Gamecheck will review the DPIA when there is a material change to the processing, technology, data categories, supplier sharing, AI use, Gamecheck Browser Extension permissions, retention periods or risk profile.

Where a DPIA indicates that processing would result in a high risk in the absence of measures taken by Gamecheck to mitigate the risk, Gamecheck will consult the Gibraltar Information Commissioner where required.

41. Breach notification

Gamecheck maintains breach procedures.

Where a personal data breach occurs, Gamecheck will assess the incident and notify affected users and/or the Gibraltar Regulatory Authority where required by applicable law.

The Gibraltar GDPR requires notification to the Commissioner without undue delay and, where feasible, within 72 hours after becoming aware of a personal data breach, unless the breach is unlikely to result in a risk to individuals. It also requires communication to affected users without undue delay where the breach is likely to result in a high risk.

Gamecheck aims to notify affected users promptly where notification is required and where sufficient information is available.

42. Data retention

Except for screenshots, which are always deleted after six months, Gamecheck keeps personal data only for as long as necessary for the purposes described in this notice, unless a longer period is required for legal, tax, accounting, security, fraud prevention, dispute or compliance reasons.

43. Your privacy rights

Subject to applicable law, you may have the right to:

1. access your personal data;
2. receive a copy of your personal data;
3. correct inaccurate personal data;
4. request deletion of personal data;
5. restrict processing;
6. object to processing based on legitimate interests;
7. object to direct marketing;
8. request data portability;
9. withdraw consent where processing is based on consent;
10. request information about automated decision-making;
11. complain to the Gibraltar Regulatory Authority; and
12. complain to another relevant supervisory authority where applicable.

To exercise your rights, contact compliance@gamecheck.com.

Gamecheck may verify your identity using your email address and username.

Gamecheck will respond to privacy requests within one calendar month, in accordance with the Gibraltar GDPR. Gamecheck may extend this period by a further two months where necessary, taking into account the complexity and number of requests, and will tell you about any extension within one month of receiving your request.

Requests are generally free, but Gamecheck may refuse or charge a reasonable fee for manifestly unfounded, excessive or repetitive requests where permitted by law.

You can ask Gamecheck to delete your personal data, including your screenshots, at any time. Gamecheck will let you know once it has been deleted. The law requires Gamecheck to keep some information for longer, such as payment, tax and accounting records and records needed for an active dispute or legal claim. If Gamecheck cannot delete something, it will tell you what it is and why.

The Gamecheck Browser Extension Privacy Notice explains these rights in more detail.

44. Account closure and deletion

You may close your account through the admin section when logged in.

Closing your account does not automatically delete all records immediately.

Gamecheck may retain data where required or permitted for subscription records, payment records, tax, accounting, fraud prevention, legal claims, supplier disputes, evidence retention, security logs or compliance. Screenshots are always permanently deleted no later than six months after your check.

Unused subscription periods are not refunded when you close your account, except where mandatory law requires otherwise.

45. Cookies and similar technologies

The Gamecheck Browser Extension does not use cookies. It keeps your sign-in details, your settings and any check in progress in your browser's own extension storage, as explained in the Gamecheck Browser Extension Privacy Notice.

The Gamecheck website, where you sign in and manage your account and subscription, uses only essential cookies:

1. session cookies that keep you signed in to your Gamecheck account; and
2. a preference cookie that remembers the language you choose, kept for up to one year.

When you register or sign in, the Gamecheck website uses Google reCAPTCHA to protect your account from automated abuse. Google may set its own cookies and collect information about your device and browser for this purpose, under its own privacy policy.

The gamecheck.com website may also use analytics and advertising cookies, such as Google Analytics, Meta Pixel and Microsoft Clarity, with your consent where required through its cookie banner. You can change your choice at any time through that banner or your browser settings. These tools are never used in the Gamecheck Browser Extension.

Deleting your account stops account-based processing but does not remove cookies already stored in your browser. You can remove those through your browser settings.

46. Marketing

Gamecheck may send service messages relating to your account, subscription, security, checks, results, outages or legal notices.

Gamecheck may send marketing messages where permitted by law.

You may opt out of marketing communications using unsubscribe links or by contacting Gamecheck.

You cannot opt out of essential service, legal, security or account messages.

47. Data protection complaints

If you have a privacy concern, contact compliance@gamecheck.com first so Gamecheck can investigate.

You may also complain to the Gibraltar Regulatory Authority or another competent supervisory authority where applicable.

48. Gamecheck intellectual property

Gamecheck owns or licenses the Gamecheck Browser Extension, website, software, interface, databases, whitelists, status logic, reports, trademarks, logos, service design, documentation and related intellectual property.

You must not copy, modify, reverse engineer, decompile, distribute, resell, scrape, mirror, frame, extract, commercialise or create derivative works from Gamecheck without written permission.

You do not acquire any ownership rights in Gamecheck software, data, reports, systems, whitelists or trademarks by using the service.

49. Submitted screenshots and evidence files

As between you and Gamecheck, you agree that Gamecheck may own and control the screenshots you submit, and the evidence files and investigation records created through your use of the service, subject to applicable law and third-party intellectual property rights. Screenshots are kept for six months and then permanently deleted.

You acknowledge that screenshots may include third-party game artwork, Online Casino content or supplier content. Gamecheck does not claim ownership of third-party game intellectual property.

To the extent any rights in a submitted screenshot or evidence file belong to you and cannot lawfully be assigned to Gamecheck, you grant Gamecheck a worldwide, royalty-free licence to use, store, copy, analyse and process that screenshot or evidence file solely for service delivery, supplier verification, fraud prevention, security, dispute handling, legal compliance and recordkeeping.

Screenshots are processed by GamecheckAI and may be viewed by a trained member of the Gamecheck team only in the limited cases described in section 33. Gamecheck will never publish screenshots, place them in investigation files, or share them with suppliers, Online Casinos or anyone else.

50. User sharing of Gamecheck reports

Users may share Gamecheck results for personal informational purposes.

However, you must not alter, misrepresent, selectively edit or remove context from a Gamecheck report.

You must not claim that Gamecheck endorses you, your website, your business, your legal claim, your Online Casino complaint, your affiliate activity or your public statements unless Gamecheck has agreed in writing.

You share Gamecheck reports at your own risk.

51. Warranties and disclaimers

Gamecheck provides the service on an "as is" and "as available" basis.

Gamecheck does not warrant that:

1. every game can be verified;
2. every supplier will respond;
3. every supplier will be contracted with Gamecheck;
4. every Online Casino will permit collection of key technical information;
5. every result will be instant;
6. every result will be final;
7. every supplier response will be accurate;
8. the service will be uninterrupted;
9. the service will be error-free;
10. the Gamecheck Browser Extension will work on every Online Casino website;
11. a game reported Real will remain Real indefinitely;
12. an Online Casino will accept a Gamecheck result;
13. a regulator will accept a Gamecheck result;
14. a court will accept a Gamecheck result; or
15. a user will recover gambling losses.

Gamecheck does not guarantee that the result of any submission will prevent losses, recover losses, prove fraud, establish liability or resolve a dispute with an Online Casino.

52. Liability cap

To the fullest extent permitted by law, Gamecheck's total aggregate liability to you arising out of or in connection with the service, the Gamecheck Browser Extension, any subscription, any submission, any result, any delay, any inability to verify, any supplier response or these Terms shall not exceed EUR 1,000,000.

This liability cap applies whether the claim arises in contract, tort, negligence, misrepresentation, breach of statutory duty, restitution or otherwise.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot be excluded under applicable consumer law.

53. Indemnity

You agree to indemnify Gamecheck against losses, claims, damages, costs and expenses arising from:

1. your breach of these Terms;
2. your fraudulent submission;
3. your altered or AI-generated screenshot;
4. your misuse of a Gamecheck report;
5. your unlawful use of the Gamecheck Browser Extension;
6. your account sharing or resale;
7. your attempt to manipulate a result;
8. your breach of third-party rights;
9. your breach of Online Casino terms; or
10. your use of Gamecheck in legal, public, commercial or promotional claims contrary to these Terms.

This indemnity does not apply to the extent prohibited by consumer law.

54. Professional indemnity insurance

Gamecheck maintains professional indemnity insurance.

The existence of insurance does not increase Gamecheck's liability beyond the limits set out in these Terms and does not create any direct right of claim against Gamecheck's insurer.

55. Complaints procedure

Before starting litigation, you must first submit your complaint to Gamecheck using the relevant contact address:

Privacy complaints: compliance@gamecheck.com

Legal complaints: legal@gamecheck.com

Online Casino, supplier or result disputes: disputes@gamecheck.com

Your complaint should include your username, email address, submission reference, date, game name, supplier name, Online Casino website address, any supporting evidence you want Gamecheck to consider, and a clear description of the issue.

Gamecheck will review complaints internally and may request further information.

Nothing in this section prevents you from exercising rights that cannot legally be restricted.

56. Arbitration

These Terms do not require arbitration. Any future amendment to introduce mandatory arbitration will require your affirmative opt-in consent and cannot be imposed solely through continued use of the service or a unilateral terms update.

57. Governing law and courts

These Terms are governed by the laws of Gibraltar.

Subject to any mandatory consumer rights that allow you to bring claims elsewhere, the courts of Gibraltar shall have jurisdiction over disputes arising from or relating to these Terms, the Gamecheck service, the Gamecheck Browser Extension, subscriptions, submissions, reports or results.

58. Changes to these Terms

Gamecheck may update these Terms from time to time.

Where changes are material, Gamecheck will provide reasonable notice where practicable.

Continued use of the service after changes take effect means you accept the updated Terms.

If you do not accept the updated Terms, you must stop using Gamecheck and cancel your account.

59. Changes to the service

Gamecheck may change, suspend, withdraw, limit, discontinue or replace any part of the service at any time.

This includes changes to the Gamecheck Browser Extension, subscriptions, free trial, result statuses, supplier coverage, response times, investigation workflow, data collection methods, AI tools, payment providers, reports and public findings.

60. Assignment

You may not assign or transfer your account, subscription, rights or obligations under these Terms without Gamecheck's written consent.

Gamecheck may assign, transfer or subcontract its rights and obligations in connection with a merger, acquisition, restructuring, financing, sale of assets, corporate reorganisation or service provider arrangement.

61. Severability

If any part of these Terms is found invalid, unlawful or unenforceable, the remaining parts remain in effect.

62. Entire agreement

These Terms, together with any checkout terms, the Gamecheck Browser Extension Privacy Notice, cookie notices and in-extension notices, form the agreement between you and Gamecheck regarding your use of the service. If these Terms and the Gamecheck Browser Extension Privacy Notice differ about data processed through the Gamecheck Browser Extension, the Gamecheck Browser Extension Privacy Notice applies.

63. Contact

For privacy requests: compliance@gamecheck.com

For legal notices: legal@gamecheck.com

For Online Casino, supplier or result disputes: disputes@gamecheck.com

Gamecheck Limited

Madison Building Midtown

Queensway

Gibraltar GX11 1AA

Company number: 124930